Hello, Postie, are you there?
Same Day Dispatch
If you plac your order before 12pm (AEST) on a weekday it'll fly off to you on the same day.
(Excludes public holidays and times of incredible hig-demand. During these times it may take up to
48 hours for our warehouse squad to completely prepare your order and send it off to you.)
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you
in the loop and to ensure your order gets to you as quickly and safely as possible.
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required.
Hallelujah. How annoying is it beeing seen in your PJ's at 3pm! If you wish to give the courier specific instructions, please do so in the space provided at the check out. These instructions will be carried
out at the couriers discretion.
The price and timeframes are as follows:
Free Standard Shipping!
For orders over $150 within Australia.
Standard Tracked Shipping!
Perfectly respectable tracked delivery within NSW, Australia: $15
Perfectly respectable tracked delivery within Australia: $20
Want to get your hands on Yes Hair in the rest of the world?
Exact shipping totals are calculated at checkout.
Below is an estimate for international shipping.
|Country||Shipping rate||If spend over $150|
|US & Canada||$63.00||$43.00|
|UK & Ireland||$67.00||$47.00|
|Rest of the World||$82.00||$62.00|
We use Australia shipping for international orders provides tracking and signature on delivery.
How Long Will It Take?
Typically 1-2 business days. However, due to COVID-19, Australian orders may take up to a week.
Typically 2-3 business days. However, due to COVID-19, NZ orders may take up to two weeks.
All other international customers
Typically 6-9 business days. However, due to COVID-19, international orders may take up to four weeks.
Track Your Worder
WHERE ARE YOU POSTIE?! MY HAIR IS FRIZZY YOU KNOW! Ooh, ooh, we know!
Better yet, click below for full tracking details:
https://www.fastway.com.au/tools/track OR https://auspost.com.au/mypost/track/#/search
Track Your Worder
Jost pop in the tracking number from your shipping confirmation email.
*All postage and handling prices above are AUD unless otherwise stated
The Yes Hair Au Returns And Refunds Policy
If for any reason you are not completely satisfied with your purchase we will find this hard to believe
and will shower you in many ways to help charge your mind.
Actually, woops, the legal guys said that we can't do that. Instead, we will give you a 30 day
money-back guarantee from the time you receive the goods. Please email us at
firstname.lastname@example.org within that time if you are not satisifed with your purchase so that we can
resolve any issues.
We recommend that you return the product (and they will need to be returned) via Registered Post
and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit
and therefore we advise you insure your parcel. Yes Hair Australia Pty Ltd will not be responsible for
parcels lost or damaged in transit if you choose not to insure